Question 1

How quickly do you reply?

Accepted Answer

Always within 24h, 7 days a week, weekends included. Write on Saturday evening, you have a reply by Sunday evening at the latest. The office is open Mon-Fri 9am-6pm, but I handle messages every day.

Question 2

Do you charge for the discovery call?

Accepted Answer

No. The 30-min video diagnostic is free, no commitment. You leave with 2 or 3 concrete leads even if we do not work together afterwards.

Question 3

Do you work outside Luxembourg?

Accepted Answer

Yes. Belgium and France within a 200 km radius of Luxembourg at no extra cost. Beyond that in Europe (Paris, Brussels, Lyon, Marseille, Nice, Monaco, Strasbourg, Lille, Bordeaux), quote including travel. Canada engagements possible on a project basis, travel costs to be factored in.

Question 4

What should I include in my message?

Accepted Answer

Your activity, the size of the team involved, what you want to automate or improve, and your desired timeline. Three lines are enough. The details can come on the call.

A project, a question, a quote?